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Location: Leeds, United Kingdom
Description
About System C
At System C, we create software that helps drive 21st century health and social care in the UK. Using leading-edge technology and data, our systems are trusted by hundreds of health and social care organisations, our work impacts millions of lives every day. What we do matters.
What will I be doing?
As a Product Support Specialist at System C, your role will involve liaising between our Application Support and Products Teams to ensure issues identified during major software releases and UAT are remedied. When product-related queries are raised via Jira, you’ll work across the Liquidlogic suite with App Support colleagues to deliver efficient and high-quality service to our clients. The Product Support Specialist roles offers an excellent opportunity to rotate into our Professional Services team; you’ll gain hands-on implementation experience that will assist in building your product knowledge.
What are we looking for?
To be a successful Product Support Specialist you should have:
If this sounds like the role for you then apply now!
At System C, we prioritise transparency in our job requirements and selection criteria, ensuring they are based solely on the essentials needed for effective job performance. We consciously avoid assumptions that could skew our perception of a candidate’s suitability for hire.
Our recruitment practices are designed to ensure that no applicant is unfairly disadvantaged by procedures or requirements that disproportionately affect protected groups without being essential for the job.
For every position, we develop a detailed job description and person specification. This approach maintains our focus on the true demands of the role and the skills, experience, and qualifications necessary. During interviews, we involve multiple interviewers where possible to further mitigate unintentional bias, thereby promoting a fair and equitable hiring process.