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Location: Leeds, United Kingdom
Description
At System C, we're not just developing software; we're crafting solutions that break down barriers in social care and education. We are UK’s fastest growing software supplier for local authority social care, finance and commissioning and education management services. We pride ourselves on delivering high-quality support and innovative solutions to improve public service efficiency and effectiveness.
The Role: We are looking for an experienced Application Support Team Leader who will take charge of the team dedicated to support the use of the Liquidlogic Social Services and Case Management software. You will oversee the team’s operations, ensuring timely and effective resolution of technical issues, while also managing customer escalations with professionalism and care.
Key Responsibilities:
Skills and Experience:
What We Offer:
If you are a motivated leader with a passion for providing exceptional application support, we would love to hear from you. Apply today and contribute to the success of our team and the satisfaction of our clients.
At System C, we prioritise transparency in our job requirements and selection criteria, ensuring they are based solely on the essentials needed for effective job performance. We consciously avoid assumptions that could skew our perception of a candidate’s suitability for hire.
Our recruitment practices are designed to ensure that no applicant is unfairly disadvantaged by procedures or requirements that disproportionately affect protected groups without being essential for the job.
For every position, we develop a detailed job description and person specification. This approach maintains our focus on the true demands of the role and the skills, experience, and qualifications necessary. During interviews, we involve multiple interviewers where possible to further mitigate unintentional bias, thereby promoting a fair and equitable hiring process.