Account Manager (Fixed-term Contract)

Description

Are you an experienced account manager with a passion for innovation, collaboration, and client success? Join System C’s Bespoke Software Development team and help us transform the way our clients solve real-world challenges through bespoke software solutions.

With over 30 years of expertise, System C’s Bespoke Software Development team is at the forefront of technological advancement. We specialise in cutting-edge, tailored solutions in AI and machine learning, data services, visualisation, and numerical modelling. Our clients span the healthcare, social care, academic, and government sectors—united by the need for reliable, intelligent technology that delivers meaningful results.

We’re seeking an Account Manager to drive the commercial success of this innovative business stream. You’ll play a critical role in maintaining and expanding our client relationships, ensuring repeat business, and developing new opportunities for growth. Acting as the key point of contact for our clients, you’ll be a strategic thinker with the commercial and interpersonal acumen to support project success from pitch to delivery.

What you’ll be doing:

• Cultivating long-term partnerships with key stakeholders in client organisations
• Leading strategic account planning and ensuring excellent customer satisfaction
• Identifying new business opportunities across approved sectors
• Managing negotiations and contracts aligned with our commercial goals
• Collaborating with software engineers, project managers, and marketing teams
• Representing System C at industry events, conferences, and senior client engagements
• Supporting our presence in the market through business development and promotional activity

What we’re looking for:

• Proven background in account management, business development or similar roles, ideally within the software or technology consultancy space
• Excellent relationship-building, negotiation, and communication skills
• A proactive, confident, and commercially minded approach
• Strong organisational and ICT skills, with attention to detail
• Knowledge of the health, social care or academic research sectors is a bonus
• Full UK driving licence and willingness to travel

This is a remote role, but will require regular travel between London, Oxford and Cambridge.

We value passion, curiosity, and innovation. If you’re ready to help us push boundaries and deliver impactful solutions that truly matter, we’d love to hear from you.

At System C, we prioritise transparency in our job requirements and selection criteria, ensuring they are based solely on the essentials needed for effective job performance. We consciously avoid assumptions that could skew our perception of a candidate’s suitability for hire.

Our recruitment practices are designed to ensure that no applicant is unfairly disadvantaged by procedures or requirements that disproportionately affect protected groups without being essential for the job.

For every position, we develop a detailed job description and person specification. This approach maintains our focus on the true demands of the role and the skills, experience, and qualifications necessary. During interviews, we involve multiple interviewers where possible to further mitigate unintentional bias, thereby promoting a fair and equitable hiring process.