Support and Success

Our Customer Support and Success team are responsible for assisting users before and after software adoption.

Our Customer Support team offer technical assistance, troubleshooting, and issue resolution, ensuring a smooth user experience. Whilst Customer Success focus on proactive engagement, offering guidance, training, and best practices to help customers maximise their investment.

Together, the teams work together to provide an exceptional service, fostering customer satisfaction, and driving long-term product success for customers, enabling us to achieve our mission of delivering technology with the power to connect and transform health, social care and education outcomes for all.